Privacy policy

Road Victory Privacy Policy

This Privacy Policy explains how Road Victory ("Road Victory," "we," "us," or "our") collects, uses, and shares your personal information when you visit roadvictory.com, contact us, or make a purchase through our online store.

Information We Collect

Depending on how you interact with our store, we may collect:

  • Contact information: your name, email address, telephone number, billing address, and delivery address.
  • Order information: products purchased, helmet size or variant selected, order history, delivery details, and return information.
  • Payment information: information required to process your payment. Complete card details are processed securely by Shopify and its payment providers and are not stored directly by Road Victory.
  • Device and usage information: IP address, browser type, device information, time zone, cookie information, pages viewed, searches, and interactions with our store.
  • Customer-support information: information you provide when requesting order assistance, helmet-fit guidance, a return, or other support.

How We Use Your Information

We may use personal information to:

  • Process payments, orders, deliveries, returns, and refunds.
  • Provide customer service and helmet-fit assistance.
  • Send order confirmations, shipping updates, and service messages.
  • Detect and prevent fraud, misuse, and security incidents.
  • Operate, analyze, and improve our website and services.
  • Comply with applicable legal, tax, accounting, and regulatory obligations.
  • Send marketing communications where you have requested them or where otherwise permitted by law.

How We Share Information

We share personal information only when reasonably necessary to operate our store, provide our services, or comply with legal obligations. Recipients may include:

  • Shopify: Shopify provides the ecommerce platform used to operate our store. You can review Shopify's Privacy Policy .
  • Payment processors and fraud-prevention providers.
  • Shipping, delivery, fulfilment, and logistics providers.
  • Analytics, website hosting, and customer-support providers.
  • Professional advisers and government authorities where required by law.

We may also disclose information to protect the rights, property, safety, and security of Road Victory, our customers, or other people.

Cookies and Analytics

Our store uses cookies and similar technologies to provide essential storefront functions, remember preferences, maintain security, understand store performance, and improve the shopping experience.

Shopify may place cookies required for the cart, checkout, customer accounts, fraud prevention, localization, and analytics. Cookie names and durations may change as Shopify updates its platform. Current information is available in the Shopify Cookie Policy .

You can manage cookies through your browser or any privacy controls displayed on our store. Blocking essential cookies may prevent parts of the store, including the cart or checkout, from working correctly.

Marketing

Where permitted, we may use your contact and store-interaction information to send relevant Road Victory news or product information. You may unsubscribe using the link included in a marketing email or by contacting us.

Unsubscribing from marketing does not prevent us from sending essential order, delivery, security, or customer-service messages.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil orders, provide support, maintain business and tax records, resolve disputes, prevent fraud, and comply with legal obligations.

Retention periods may vary depending on the type of information and the legal requirements that apply.

International Data Processing

Road Victory operates from Sri Lanka. Shopify and other service providers may process information in countries other than your own. Where required, these providers use appropriate measures to protect information transferred between countries.

Your Privacy Rights

Depending on where you live, you may have the right to request:

  • Access to the personal information we hold about you.
  • Correction of inaccurate or incomplete information.
  • Deletion of certain personal information.
  • Restriction of or objection to certain processing.
  • A portable copy of certain information.
  • Withdrawal of consent where processing is based on consent.

To submit a privacy request, email info@roadvictory.com. We may need to verify your identity before completing the request. Some information may need to be retained where permitted or required by law.

Children's Privacy

Our store is not directed to children, and we do not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided personal information to us, please contact us so we can review and address the request.

Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.

Third-Party Links

Our store may contain links to third-party websites. Road Victory does not control those websites and is not responsible for their privacy practices. Review the privacy policy of any third-party service you use.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our store, services, technology, or legal obligations. The revised policy will be posted on this page with an updated revision date.

Contact Road Victory

For privacy questions, complaints, or requests, contact:

Road Victory
Email: info@roadvictory.com
Website: roadvictory.com

Last updated: July 10, 2026