Frequently Asked Questions

Yes! Shipping costs will be calculated on your order before you pay.

Handling time: 2–5 business days 

Estimated delivery is within 21 working days (international delivery may take up to 15 days in some cases).

Delivery times could be longer than normal during the holiday season. Please factor in another 5–10 days as a buffer. 

Once the order has shipped, we will email you your tracking number. We are not responsible for delays caused by the customs department in your country.

6-Month Warranty

At BuyShopBoss, we stand by the quality and craftsmanship of all carbon fiber components. To ensure your complete satisfaction and peace of mind, we offer a 6-month warranty on all purchases. This warranty covers manufacturing defects and issues related to the integrity of the components under normal use.

Warranty Coverage:

• Defects in Material and Workmanship: If you experience any defects in materials or workmanship under normal use within 6 months from the date of purchase, we will replace or repair the handle at no additional cost.
• Exclusions: This warranty does not cover damage caused by misuse, accidents, or modifications. Normal wear and tear, including scratches and fading, is not covered.

How to Claim:

Contact Us: Reach out to our customer support team via [info@buyshopboss.com] with your order number and a description of the issue.

Submit Proof of Purchase: Provide a copy of your receipt or order confirmation along with photographic evidence of the defect or problem.

Return the Handle: We will review your claim and, if approved, provide instructions for returning the item.

We are committed to delivering top-quality products and excellent customer service. If you have any questions or need assistance, please don't hesitate to contact us.

Yes, We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please review our detailed return policy on our website for more information on the process and any applicable conditions.